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Use Cases  /  System of Record
Use Case 01

Replacing Spreadsheets, Email, and Manual Handoffs

Every disconnected tool becomes one more manual handoff and one more chance for error. Paxia Cloud pulls them into a single system of record.

PAXIA CATERING OPS · BOARDING PASS
NAMEReplacing Spreadsheets, Email, and Manual Handoffs
FROMSPREADSHEETS
✈
TOONE SYSTEM
FLIGHTPX-01
CLASSSYSTEM OF RECORD
SEQ01 / 07
STATUSEXPLORE →
PX-0101
The Challenge

The Hidden Cost of Disconnected Tools

Most airline catering operations still run on a patchwork of spreadsheets, email threads, and legacy systems that don’t talk to each other. Three cracks show up again and again, and they get worse as your network grows.

Scattered data
Specs in one place, the prices you negotiated in another, schedules and orders in a third, and no single source everyone trusts.
Manual re-entry
The same data is rekeyed by hand at every handoff, and every rekey is a fresh chance for a costly error, whether on the plate or on the invoice.
No audit trail
When something is wrong on the ramp or on the invoice, no one can trace who changed what, or when.
HOW PAXIA CLOUD HELPS

From a Patchwork of Tools to One System of Record

Specs, pricing, menus, and galley plans scatter across spreadsheets, Word documents, inboxes, and shared drives, every file its own version of the truth, drifting apart with each new copy. Paxia brings them into one connected system of record that every team reads from and writes to. Watch the copies fold into one source.

SPECS_v3_FINAL.xls✕
fx =VLOOKUP(...)
FLIGHTMEALREV
PX-01BFv11
PX-01BFv9?
PX-02DNv2
MENU_JAN_final2.xls
rev conflict — which one?
Galley Plan.docx — Word
·1·2·3·4·5·
GALLEY LOAD PLAN
C1C2?
drawn in Word?!
Spec_Change.docx — Word
·1·2·3·4·5·
meal spec updated · v2 v3
tracked changes: 12
Meal_Spec.pdfPDF
Rev 11 · 737 · LHR
which revision is signed?
sign
Re: FWD: Menu change — confirm final
OC
Catering Ops
to culinary team, menu planning, +14 others
Which spec is final?? We shipped the old one last week.
Re: spec?
still waiting…
call caterer re: meal swap?? left VM 2×
VM left — no reply
WHILE YOU WERE OUT
M DXB Catering
☑ TELEPHONED☐ WILL CALL
which price is final?
Messages · now
did you get my email re: PX-02?? still waiting…
MASTER RECORD · PX-01CURRENT
✓
One Source of Truth
Spec, schedule & order all read one record — no competing versions.
✓
Automated Handoffs
A single change flows downstream automatically, with no re-entry.
✓
Auditable Record
Every edit captured: who changed what, when — fully traceable.
✓
One Agreed Price
The price you approve with the caterer flows straight through to ordering and invoicing, so what you’re billed matches what was agreed.
How It Connects

The Modules Behind This Use Case

The system of record isn’t one feature. It’s what happens when the modules that capture your catering data all read from and write to the same place. Here’s how the platform closes the gaps a spreadsheet-and-email workflow leaves open:

Specifications — the single source for every spec

Meal definitions, recipes, allergen data, packaging, and pricing live here as versioned, approved records, so “which spreadsheet is current?” is no longer a question. Every downstream module reads this master, never a rekeyed copy.

Schedules — from spec to catering plan, automatically

Planning rules apply the right catering to every route, meal period, haul length, and aircraft type, turning your specifications into the catering plan for the entire schedule, without anyone rebuilding it by hand in a new sheet.

Galleys — the loading plan, managed and shared automatically

Version-controlled Galley Load Plans are managed directly in Paxia Galleys, replacing the Excel spreadsheets, redrawn Word documents, and emailed PDFs teams pass around today. Paired with Paxia Schedules, the system automatically determines which plan applies to each flight. When a plan changes, the affected caterer is notified and can pull the supporting reports and labels straight from the system, instead of waiting on the next email update.

Orders — the day-of order that always matches

Provisioning is generated from the live schedule and current passenger counts and pushed to caterers, so what’s loaded reflects the up-to-the-minute record, not the last phone call from the airport. A change propagates through the system instantly instead of triggering another round of manual updates.

Because these modules share a single record, a change made once appears wherever it’s needed, eliminating the manual handoff and the errors it causes.

Proven Worldwide

Running at Real Airline Scale

LIVE · SYSTEMWIDE
100+
COUNTRIES
400+
CATERING STATIONS
5.38M+
FLIGHTS PER YEAR
Cleared for Takeoff

See What One System of Record Looks Like

Schedule a demo with our team, and we’ll show you how Paxia Cloud replaces the spreadsheets and handoffs your team relies on today, using your own operation as the example.

PAXIA CATERING OPS · BOARDING PASS
FROMSPREADSHEETS
✈
TOONE SYSTEM
FLIGHTPX-01
STATUSNOW BOARDING
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