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Part 2: What are the Top 12 Tips for Paxia Orders?

Catering Management, Paxia Cloud, Paxia Orders

This week, we conclude with the remaining six tips for Paxia Orders.

Tip 7:
Did you know that the Rule icon on the Item Overview tab provides valuable information?

  • “E” indicates quantity calculation details are specified at the Scheduling rule level.
  • “P” indicates quantity calculation details are specified at the Specification header level.
  • “C” indicates quantity calculation details are specified at the catering rule level.
  • “B” indicates quantity calculation details are specified at the Bill of Material (BOM) level.
  • No icon indicates that quantity calculation details are absent, so the Ordering module assigns a default quantity of “1”.

Tip 8:
Did you know that the tooltip on the rule icon tells you exactly how Ordering calculated the quantity of a line item?

The Tooltip indicates:

  • The quantity calculation method (Fixed Quantity / Ratio / Percentage / Load scale) was used.
  • The input value of the quantity calculation method, for example, if it was a ratio, then what was the ratio.
  • The input PAX count used.
  • If the input PAX count includes the special meal count or not.

Tip 9:
How can you see the calculations used to generate the airline-ordered PAX counts?

Navigate to Order->Audit Trail. Click on the Rule Log section. Click on the double arrows to expand the section.

Rule Log section shows:

  • The input PAX count.
    A list of all the rules applied against the flight and the sequence in which they were applied.
  • The output after applying each rule.
  • The final outcome after applying all the rules.

Tip 10:
How do I view the previous day’s flight legs delayed to the next day on the order dashboard? (late night departures delayed until early morning the following day)

  • Navigate to the order dashboard screen
  • Populate the station and click on the ‘Search’ button

Any flight delayed from the previous day to the following day (typically late-night departures) is highlighted in the light PURPLE.

Tip 11:
How do I view canceled flight legs on the order dashboard?

  • Navigate to the order dashboard screen
  • Populate the station and click on the ‘Search’ button

Any canceled flight legs are highlighted in RED.

Did you know:

  • A canceled flight will be closed and completed after a pre-defined timeframe to allow the system to generate an appropriate invoice
  • The system automatically calculates and displays the number of minutes prior to departure that the flight was canceled.

Tip 12:
Did you know that the system automatically calculates the service differences when a manual approval occurs?

  • Navigate to the order dashboard screen.
  • Populate the station and click on the ‘Search’ button.
  • Locate the flight requiring manual approval (a flashing RED bulb appears next to the flight).
  • Click on the flashing RED bulb.
  • The user is navigated to the manual approval screen of the order.
  • The first section on this tab displays the service differences.

Up next: Helpful answers to the Top 9 Tips for Paxia Invoices.